MiaNichols
January 06, 2021
"My ear buds stopped working soon after…"
My ear buds stopped working soon after I purchased them, but the return process was easy via email, and my representative Scott was attentive and prompt in his responses.
bluebird437
December 07, 2020
"Bad product but great after sales support."
Bought a set of their highly reviewed Epic Air ANC earbuds.
However the earbuds were either over egged or faulty.
The ANC ( active noise cancellation) didn’t seem to work and the clarity was awful.
Give JLab their dues and why this a five star review is excellent customer service even in a pandemic.
The support was great which enabled me to return these without fuss to Argos.
greenmouse248
April 29, 2017
"GREAT COMPANY"
JLAB sells quality products at great prices. It is hard to find better products for the money. They care about their customers and will quickly resolve any issue that you may have. It does take about 10 days for delivery, but what the heck, it's FREE! I am not that impatient; their products are worth waiting the extra few days. JLAB Rocks!
I have quite a few of their products (headphones and earbuds; both BT and wired); no complaints. I have given JLAB items to both my oldest grandsons, and they LOVE them! Keep ROCKING IT OUT, JLAB; you have a customer for life!